Information on Collection and Use of Personal Information

CHAI PAY SG PTE. LTD. (hereinafter referred to as the “Company”) collects and uses personal information in connection with the use of the CHAIPort services. The Company cares about the security and privacy of the personal data that is entrusted to us. In accordance with the relevant data protection laws or regulations, this Privacy Policy explains the type of personal information we collect, how we use that information, who we share with it, and how we protect that information.

This Privacy Policy is intended for users of the Company’s websites www.chaiport.co and admin.chaiport.io (our “Website”) to easily read and understand. This Policy may change time to time to reflect our new services or products, changes in our privacy practices, our internal policies, or relevant laws. In the event there is any change with this Policy, we will indicate when this Policy was last revised. Any changes are effective when we post the revised or updated Policy.

Terms

Business User (merchant): means an individual or entity who use or may want to use CHAIPort services provided by the Company.

End Customer: means an individual or entity who does business or transacts with Business User to make payment for goods or services provided by Business User but is not directly doing business with the Company.

Payment Service Provider: means an entity providing payment services who receives personal information of End Customer from Business User through CHAIPort services for payment processing.

Purpose of Personal Information Processing

Purpose of processing “Business User” Personal Information: Company collects personal information of “Business User” for the registration process for use of our CHAIPort services which connects End Customers with a payment software system of payment service provider for payment processing and for other paid payment related services provided by the Company.

Purpose of processing “End Customer” Personal Information: Company collects transaction data which includes personal information of End Customer when End Customer makes payments or transacts with Business User that uses CHAIPort services and share such transaction data of End Customer with payment service provider for payment processing services. Company does not share or use the transaction data or personal information of End Customer with other third parties.

Items of Personal Information to be Collected

[Required information] Business User Registration

Purpose of collection and use: when Business User register to use CHAIPort services by creating an account, personal information is collected as required fields.

What we collect: Business User Name, Email address, Password, Country located

How to collect: CHAIPort Web

[Required information] Use of CHAIPort services (including paid services)

Purpose of collection and use: When Business User use CHAIPort services, personal information is collected for the use of services

Items to be collected: Company name (business name), business registration number, representative name, phone number, email, postal code, business registration card address, detailed address, person in charge (name/email/phone number/mobile phone number), representative (date of birth/mobile phone number) number/e-mail), service-related main information, password for inquiry of receipt status, settlement information (bank name/account number/name of account holder)

How to collect: CHAIPort Web